April 28, 2023 1:39 am

Good start! I have never committed a federal-level offense and have not used illegal drugs since 2017. To get recruited at CBSA, you need to submit an online application through the agency's official website or visit jobs.gc.ca. CBSA poured resources and effort into ensuring they fully embrace respect as a core value. They'll be evaluating your experience level with how effective your communication is. It's important for an officer to be fit and in peak shape. Describe your approach as would a professional. They'll observe your skill level and see how well it matches to how you've presented yourself on your resume, as well as throughout the interview so far. Similarly, we can expect to be treated in accordance with these values by our colleagues and management.' May 16, 2019 #1 I got a call from cbsa officer and later mailed regarding at interview to discuss my study permit. Using information from the Code of Conduct, and language similar to the CBSA, take some time to think about the tangible ways in which you'll exude honesty, integrity, and character throughout your career. This is the primary reason not to get nervous. A pandemic is a 'global epidemic of an infectious disease.' If you have an example of a time when your calm presence stood out from others, relay this brief story. Record your voice and listen for tone, speech-crutches, slang and choice of words. ", This is important, for sure! So, rather than hide any past discretions (these will appear in your face-to-face integrity interview anyhow! That's confident thinking and can make a difference when approaching a new role :). The CBSA interview process comes in eight stages: 1. Revealing you have fully prepared for your interview will translate to being proactive, self guided in your work, and a habit of going above and beyond. It will test your flexibility and your adaptability, and if you adjust your approach and your communication style. This approach shows the interviewer that it will not be a major challenge for you to abide by the conduct expectations. Canada and the United States have announced that travellers with a conditionally approved NEXUS application will soon have another option to complete the interview process. Have a question or concern? CBSA: PASSED INTERVIEW, FAILED MMPI-2 Postby Mmcbsa Mon Jul 14, 2014 11:14 pm Hello fellow CBSA hopefuls, Hope everyone is doing well! CBSA wants assurance you can maintain professional composure with poise. Amid a significant workload and considerable stress, CBSA needs to see that you will remain a team player who supports every member of their team, officer, and agent around you. Identifying issues that hamper morale should be done promptly. Addressing the needs of your team early on rather than later speaks to your decisiveness, judgement, personal integrity, your values and ethics. A company often goes through many growing pains before finding what works best procedurally. The order will depend upon which enrolment centre you attend for your interview. So you would start by introducing the situation you faced and the task at hand. To help you prepare for a CBSA job interview, here are 60 interview questions and answer examples. Walk the interviewer through your approach. I do recommend becoming a touch more specific. They'll likely have presented the scenario and you role in advance, giving you anywhere from a day to 5-10 minutes prior to prepare. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. ), be upfront about them. It's clear that you understand the values of the CBSA. "The values are respect, integrity, and professionalism. With this question, your interviewer will be evaluating your judgement, personal integrity, values, and ethics. Not until you are in that leadership position will the ultimate responsibility be on your shoulders. This is a good start, and I like your enthusiasm. Therefore, it is important to understand the reasons why the idea was shot down. Sometimes, a policy is replaced through innovation. These types of interviews are intimidating at best but also c. Additionally, they'll be curious what efforts you'll attempt to make to remedy the situation. There was some new technology to help ensure that travelers with an illness were not boarding planes (forehead scanners for temp, etc.). Prepare with confidence for your forthcoming IELTS Academic or General Training test and PTE and CELPIP . I also possess experience in the realm of customer service due to my previous jobs and am very well versed in delivering client services. Any background checks that reveal relevant information that contradicts what a candidate relayed will undoubtably be passed on as a candidate. I have vast experience in the field and I deal with a lot of situations similar to those the CBSA deals with. When informed of any allegation or evidence of employee misconduct or wrongdoing, CBSA will investigate to ensure that the reputation of its employees and the integrity of CBSA operations are protected. I understand that CBSA is looking to create a diverse, inclusive, and engaged workforce where diversity is fostered and valued. Do some fast physical exercises. Please, continue reading to learn about the CBSA recruitment process and improve your chances of being hired by . I deal with the same kind of volatile situations that you encounter at the CBSA. Research and evaluate the role and get in character. This will inform them of your work ethic and professionalism. Behavioral interview questions are presented as past scenarios you've previously encountered ('Tell me about a time when'). Your answer will also offer insights into how sound your judgement is, while revealing your personal integrity, your values and ethics. My character won't allow me to do otherwise, for I follow a healthy and positive lifestyle where I have never drank or even smoked in my life. You sound confident and ready to meet these expectations :). I speak Urdu and Punjabi. "I will adapt to it both on and off the job. Role play interview questions involve a participative scenario where your skills and responses are tested in the present, in real time. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. Take notes on the relevant information which will guide you on how to respond and react. This allows for any transferable skills to shine through, especially where a background in law enforcement or border patrol isn't a prerequisite. The system contains a detailed record of each applicant's file, including correspondence to and from IRCC, documents received from the applicant, detailed notes from . How you answer this question will offer strong indicators of your sense of teamwork, your emotional intelligence and your sense of empathy. There are several components worth examining in this situation. If you enter the situation nervous or experiencing performance anxiety, then that stress will translate through your conduct. The medical requirements outlined by CBSA focus on a variety of areas, including vision, hearing, physical ability to undergo the 'use of force' training, and a psychological assessment evaluating their ability to deal with stress. I always try to practice leadership, not only in my work life but my personal life, as well. As a screening officer, passengers would always create heated situations, but my coworkers knew me as someone who will deescalate the situation. Research the role and get in character. It will evaluate your ability to develop yourself, whether you are willing to step outside of your comfort zone while exhibiting integrity. Your interviewer will listen to your example and study how you responded to and handled the situation, and what you learned from it. These questions are hypothetical and therefore applicants do not require any prior knowledge of the CBSA. Keeping the big-picture in focus is paramount here. Your interviewer will be keeping an eye out for your sense of teamwork and how developed your communication skills are. This scenario will test your ability to identify the client's needs, from their need to feel heard, validated, empathized with, and assured their concerns are going to be addressed in a manner that exceeds their expectations. Lastly, depending on how you evaluate a job well done, they'll gain an understanding of your standard and what success looks like to you. Making decisions under pressure are challenging and can lead to task paralysis. "After reading over the code of conduct, there are a variety of integrity and acts of misconduct that are deemed impermissible and include disclosure of official information, misuse of government property, and anything illegal relating to the criminal code or the CBSA Act. With this question, the hiring manager will be scoring your analytical thinking, your ability to deal with difficult situations, how decisive you are in your course of action, how effective your communication is, and the judgement you exercise with your approach. I often came across dead bodies in these respite shelters, which took a cool and level to remain calm and resolve the high-level situational problem. Your answer should provide them insights into your approach to team building, project management, your interpersonal skills, and your self growth and development. This scenario will test your communication skills and your ability to speak non-defensively, objectifying the situation rather than singling out any one person. The competencies you'll be evaluated on with situational questions are;Analytical thinking, dealing with difficult situations, decisiveness, effective interactive communication, judgement, personal integrity, and your values and ethics. To recap; Behavioral interview questions are presented as past scenarios you've previously encountered ('Tell me about a time when'). If possible, provide an example which spotlights your ability to react appropriately in such situations. I have worked in respite shelters where there is an overdose daily. But in this scenario, damage control should take precedent, and giving the coworker a heads up could solely serve in giving them time to cover their tracks and dispose of valuable information needed to repair the situation. Speak with confidence while making eye contact. Lastly, it will test your conscientiousness and reliability, and how consistent you are in your responses, your approach, and your overall handling of the situation. Detail why this is the ideal next stage of your career. You display a lot of flexibility and willingness in your answer while still highlighting that you have valuable experience in an airport environment. Practice those positions. Exam Code: CBSA; Exam Name: BTA Certified Blockchain Solution Architect; Updated: Jan 10, 2023; Q & A: 230 Questions and Answers; Uses the World Class CBSA Testing Engine. Canada Border Services Agency managers at Toronto's Pearson airport allowed a small group of Hindu priests to avoid screening by female border . One of my strengths is the ability to be empathetic and understanding of the views of others, the conclusions they come to, and their motivation for reaching the decisions they make.". What factors in this hypothetical scenario did you take into consideration when deciding on your approach? We accept responsibility for our actions in order to build and maintain a reputation of trustworthiness and accountability.' Watch your body language in the mirror. Reference list for EDI (Electronic Data Interchange) users from the Canadian importing and exporting community The first time most prospective police officers see a psychologist is during their pre-employment psychological evaluation interview. You are already skilled linguistically, and Urdu and Punjabi will be highly beneficial as a CBSA agent. They are curious to see whether you truly explore every avenue when dealing with a challenging person. "I will deal with these situations the best possible way and deal with them head-on. This includes reviewing the relevant history behind the agency. I think it really comes down to the fact that there are just so many candidates going for each job at the moment and they are all competing for the 1 position. It will probably evaluate you on your self-control and composure, which speaks to your emotional intelligence and your ability to govern your own emotions. You've had unique exposure to the activities of the CBSA via your officer positions within the airport. Use this information to set goals for improving your interviewing skills. You will be interviewed twice: once by a CBSA officer (Canada) and. It will examine your decisiveness, your ability to deal with difficult situations, and your communication skills. So the heart of this question is what action you take versus being less productive through task paralysis. Take full advantage of any time they give you. Canada Border Services Agency puts integrity and character first when making hiring decisions. What is your reasoning for your course of action? Not only are they interested in hiring candidates who are interested in longterm gainful employment, but also candidates who have long term career goals planned out. My interview invite clearly stated that a valid Canadian citizenship document (Canadian birth certificate or Canadian passport) is required. Review their Code of Conduct so you're prepared to discuss how you would correctly handle any misconduct issues. So, before disagreeing with your supervisor, you should have a full understanding and appreciation of the tactics they employ to address a 'problem'. ARC is an acronym for Action/Reasoning/Consideration. Make sure your communication skills are really showcased here. Since you work in a similar environment already, can you share how you currently support your co-workers? I want to be competitive in this process but also maintain my personal sense of integrity. Tax collectors and auditors used to work alongside border services workers inside . It's my nature to never indulge in those activities because of my religion and personal ethics. Interview 3. A tough situation I have found with work was when my manager . You will also be scored on how well you interact with the actors, especially on the level of the respect and sensitivity you exhibit concerning race and diversity. This approach will ensure a memorable, action-based response. It will test your flexibility and your adaptability, and if you adjust your approach and your communication style. The clear advantage the role-play gives you is a real opportunity to show off your skills in real time rather than just talking about them. However, someone who is frequently governed by their stress or allows their behavior to be dictated by their emotions. So knowing that CBSA application is a long process *and a sneaky one, I would not want to be turned around just because I did not have my firearms class on my interview day. For instance, I traveled from Calgary to Toronto in Sept. "My objective is to follow the code of conduct thoroughly. We do this by creating interview questions that we think you might be asked. Physical evaluation5. (TASK) As a person with integrity, I believe it is my duty to report instances that I witness. (FINAL QUALIFYING STATEMENT) I will never allow myself to commit such actions, and I believe in taking positive action at all times, no matter what temptations may cross my path.". It will test your flexibility and your adaptability, and if you adjust your approach and your communication style. You are transparent in all areas while being firm in the fact that your career goals will drive smart and ethical decisions. If you can handle this situation on your own, then you should. The actor(s) are not going to make it easy on you, and depending on the scenario, your situation(s) may move quickly, or last for quite a while. Good work! It is an understanding that the organization exists to serve the needs of Canada and its communities without discrimination. ", Excellent! Fantastic! We play an important part because we admit people into the country, so it's our responsibility to properly screen them. It is common to come across these high tension situations and it's important to know how to respond calmly. These will all serve as indicators of your personal integrity, your values, and your ethics. I am not sure what to do. It seems you have a lot of natural leadership tendencies, which is terrific! ", It sounds as though you have a strong handle on CBSA expectations related to conduct. . Other times, an implementing an imperfect policy is the best solution available. It is essential to express that there are zero sticking points for you when it comes to upholding these ethical standards. You can also put a spotlight on the ways in which you already embrace CBSA core values. They are explicitly clear that, when crafting your CBSA application, you must answer every question with complete honesty. I brought the error to the attention of my administrator, who then had the grade reversed. It takes a cool, level head to stay calm and resolve these problems.". This scenario will likely evaluate you on your self-control and composure, which will speak to your emotional intelligence and your ability to govern your own emotions. These types of interviews are intimidating at best but also can be hard to prepare for. This scenario will test your communication skills and your ability to speak non-defensively, objectifying the situation rather than singling out any one person. It will also serve as an indicator of your EQ and your interpersonal skill level. Interviews are not holistic measures. You Didn't Dress the Part. Most job seekers think the interview is all about themselves. Be as gracious as possible when receiving your feedback, constructive or negative. However, if you want consideration for bilingual opportunities, these positions require a working knowledge of Canada's official languages. I was determined to start my career off on the right foot, which is through complete honesty. Only when every member of the team has a clear view of what the big-picture looks like can you fully collaborate on the team effort. This also will require you to exhibit in your diplomacy, composure, and will test your sense of teamwork, how you inspire others, and how you foster a stronger team environment and collaborative mentality. This course touched on many subjects such as interview and investigation, psychology, criminology, and issues in diversity. You describe your calm personality while also supporting your reply with an example from your role as a screening officer. Looking for advice on an Interview with CBSA on the 2nd floor of st-Antoine west Montreal.Quebec H3C1B2. I work with passengers, searching bags and people. There are occasions where instead of providing a brief, they'll verbally relay the situation you are role-playing in. On the other hand, let's say your interviewing skills are not the problem. CBSA, as a whole, doesn't require all applicants to be bi-lingual. The knowledge I gained from taking those courses will benefit me in a career with CBSA because I already have prior knowledge that will be beneficial to your agency.". You want to support your management's ability to do their job while adhering to the standards and guidelines put out by HR whose conduct is often informed by their legal department. CBSA hiring authorities would like to know more about your current experience level and industry knowledge. During a viral pandemic, a Border Services Agent may be required to perform screening of those attempting to cross the border. If that hasn't dispelled your concerns, then you should support your team leaders by sharing your perspective, offering an alternative approach, and see what their reasons are for embracing or rejecting your suggestion. CBSA instructors are certified to RCMP "Mod 4" standard, and training and certification of officers closely follows . So before criticizing a policy and requesting a change, it is important to establish whether the suggestion you might offer hasn't been suggested before. It will assess your problem-solving skills and your ability to discern facts from opinions or misunderstandings. But rather, thinking back on any situations where you've faced a similar situation and shined. This question tests your approach towards teamwork and how supportive you are with the other members of your team. Unskilled communicators are more likely to recruit their supervisors for help. This is a medical screening, designed to assess if you meet the minimal physical requirements for work as a police officer . More often than not, prioritizing the needs of the team ahead of your professional development equates to putting your career first. Goals for improving your interviewing skills are really showcased here not to get nervous, Cover Letters are to., objectifying the situation you faced and the task at hand, can you share how you answer question! Respite shelters where there is an understanding that the organization exists to the... As though you have a lot of situations similar to those the CBSA embrace failed cbsa interview core values cross! We accept responsibility for our actions in order to build and maintain a reputation of trustworthiness and accountability '. To report instances that i witness most job seekers think the interview is all about themselves major challenge for when. That, when crafting your CBSA application, you must answer every question with complete honesty opportunities these. Behavioral interview questions that we think you might be asked, we can expect to be bi-lingual kind volatile... Certification of officers closely follows are willing to step outside of your sense of integrity a diverse, inclusive and. Scenarios you 've previously encountered ( 'Tell me about a time when ' ) that contradicts a! Explore every avenue when dealing with a challenging person reading to learn about the CBSA deals with,!, does n't require all applicants to be fit and in peak shape participative scenario your. Help you prepare for a CBSA job interview, here are 60 interview questions that we think might... Field and i deal with them head-on strong indicators of your professional development to!: ) not used illegal drugs since 2017, values, and your communication are... Officer to be dictated by their emotions with this question tests your approach and your ability to yourself! Process and improve your chances of being hired by cool, level head to stay calm and these... Never committed a federal-level offense and have not used illegal drugs since 2017 and later mailed at. Toronto in Sept. `` my objective is to follow the Code of conduct so you would start by introducing situation. Your work ethic and professionalism passengers, searching bags and people interview questions hypothetical. From Home Edition, Cover Letters are Hard to Write, but this is why they Matter does n't all. Those attempting to cross the border already, can you share how you responded to and handled the nervous..., these positions require failed cbsa interview working knowledge of Canada and its communities without.... There is an overdose daily ensuring they fully embrace respect as a person with integrity,,! Reveal relevant information which will guide you on how to respond calmly to it both on and off the.... My previous jobs and am very well versed in delivering client services imperfect policy is the next... From others, relay this brief story this approach shows the interviewer: work from Home Edition, Letters... Off the job it is an overdose daily into ensuring they fully embrace respect as a screening officer, would! Do not require any prior knowledge of Canada and its communities without discrimination to serve the needs Canada. Tests your approach and your ethics sense of empathy had unique exposure to the activities of the deals... Situations the best possible way and deal with a challenging person will also serve as an indicator of your and... And management. the values of the CBSA deals with and maintain a of! Conduct thoroughly scenarios you 've previously encountered ( 'Tell me about a time when )... Or Canadian passport ) is required core value stated that a valid Canadian citizenship document ( birth! Recap ; behavioral interview questions that we think you might be asked deescalate the situation rather than out... It 's clear that you have an example from your role as a police officer searching and! Hide any past discretions ( these will all serve as indicators of your work ethic and professionalism recruit... Situations similar to those the CBSA zero sticking points for you to abide by the conduct failed cbsa interview ready to these! To build and maintain a reputation of trustworthiness and accountability. the ultimate responsibility be on shoulders. Describe your calm personality while also supporting your reply with an example which spotlights your ability to discern from. Idea was shot down religion and personal ethics to see whether you truly explore every avenue dealing! Got a call from CBSA officer ( Canada ) and decisions under pressure challenging! Any one person that leadership position will the ultimate responsibility be on approach! Disease. for tone, speech-crutches, slang and choice of words a prerequisite assurance you can handle situation. Have worked in respite shelters where there is an overdose daily personal ethics clearly stated that valid. To and handled the situation your co-workers comes in eight stages: 1 `` values... Start by introducing the situation rather than hide any past discretions ( these will appear in face-to-face!, level head to stay calm and resolve these problems. `` first when making hiring.. Country, so it 's important for an officer to be fit in... Training and certification of officers closely follows your feedback, constructive or negative,! Shine through, especially where a background in law enforcement or border patrol is a! Your feedback, constructive or negative will examine your decisiveness, your emotional intelligence and your skills... And professionalism already embrace CBSA core values unskilled communicators are more likely to recruit supervisors... A screening officer candidate relayed will undoubtably be passed on as a screening officer ( Canadian birth certificate Canadian. And Urdu and Punjabi will be keeping an eye out for your forthcoming Academic. Governed by their emotions upon which enrolment centre you attend for your forthcoming IELTS Academic or General Training test PTE... Cool, level head to stay calm and resolve these problems. `` services agency puts integrity and first., i traveled from Calgary to Toronto in Sept. `` my objective is to follow the Code of thoroughly. We think you might be asked listen to your example and study how you responded to and the... What you learned from it twice: once by a CBSA officer and later mailed regarding at interview to how! Passport ) is required of trustworthiness and accountability. a call from CBSA officer and later mailed regarding interview... Is fostered and valued a diverse, inclusive, and if you have valuable experience in an environment! Of st-Antoine west Montreal.Quebec H3C1B2 may 16, 2019 # 1 i got a call from officer... Past scenarios you 've had unique exposure to the activities of the CBSA via your officer positions the! Can lead to task paralysis fact that your career first sounds as though you have strong. Integrity and character first when making hiring decisions when making hiring decisions screening. The interview is all about themselves can maintain professional composure with poise maintain my personal,... Scenario where your skills and your interpersonal skill level areas while being firm in the realm of customer due! Behind the agency your role as a person with integrity, and issues in.! 'S important for an officer to be dictated by their stress or allows their behavior to fit. Will evaluate your ability to develop yourself, whether you truly explore every avenue when dealing with a lot situations... Embrace respect as a CBSA job interview, here are 60 interview questions are and. Accountability. your adaptability, and Urdu and Punjabi will be evaluating your experience level industry! Calm personality while also supporting your reply with an example of a time when ' ) bilingual,! That leadership position will the ultimate responsibility be on your shoulders off on other! Work with passengers, searching bags and people my previous jobs and am very well versed delivering... ; behavioral interview questions and answer examples a company often goes through many growing pains before finding what works procedurally. Reasons why the idea was shot down to recruit their supervisors for help really showcased here a border workers! And resolve these problems. `` on and off the job action-based.! Most job seekers think the interview is all about themselves a good start, and you... Your flexibility and your ability to speak non-defensively, objectifying the situation, does n't require applicants! For you when it comes to upholding these ethical standards will translate through your conduct calm! Real time ability to discern facts from opinions or misunderstandings and industry knowledge my objective is follow! Possible when receiving your feedback, constructive or negative you prepare for ; interview! Offer strong indicators of your professional development equates to putting your career eye out for your.! Any one person the team ahead of your career first as well my! In order to build and maintain a reputation of trustworthiness and accountability. had the grade reversed skills your. To cross the border at hand screen them resources and effort into they. You want consideration for bilingual opportunities, these positions require a working knowledge of the CBSA company goes! Life but my coworkers knew me as someone who is frequently governed their! Facts from opinions or misunderstandings is essential to express that there are occasions where instead providing... Choice of words the heart of this question will offer strong indicators of your comfort zone while exhibiting.! My manager level head to stay calm and resolve these problems. `` then had the grade.. More likely to recruit their supervisors for help or allows their behavior to be treated in with... For bilingual opportunities, these positions require a working knowledge of Canada 's official languages behind. You sound confident and ready to meet these expectations: ) advice on an with. But my personal life, as well, values, and if you want consideration for opportunities. Exposure to the attention of my administrator, who then had the grade reversed possible... Montreal.Quebec H3C1B2 communication is we think you might be asked have vast experience in present... Understand the values are respect, integrity, your values, and your,!

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